PROBST - Product Catalogue Page 149
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Service After Sales After Sales/Warranty 17 By purchasing a Probst product you have chosen a quality product which has been developed and tested as a result of over 60 years experience. We provide a 1-year warranty for normal use on all new components manufactured by us or a 6-month warranty for shift operation, provided there is evidence of material or manufacturing fault or that a warranted feature is missing. For used parts the warranty is reduced by half in each case. Wearing parts are excluded. If, despite thorough controls, a fault should occur in your Probst product, the complete device should be sent to us, together with the invoice or delivery note and a completed returns form: Probst GmbH Technic Centre Gottlieb-Daimler-Str. 6 71729 Erdmannhausen Phone + 49 7144 3309 30 E-Mail: [email protected] The returns form can be found on our website www.probst-handling.com An overview of spares can be found in our current operating manual which is supplied with each Probst product. We are happy to send you another copy of this. If the repair is carried out after the warranty has expired or is due to improper handling, we will send you an estimate of cost together with a request for your approval. Overview of the Probst service terms and conditions: Service provision Order-Number Price in Euro UVV test Probst small appliances flat rate* UVV test Probst large appliances including Probst accessory* Inspection of electrical work equipment according to VDE 0701-0702 Travelling expenses for service technician visit 1) Journey time 1) Working time Overnight costs for service technician 90010001 90010002 85,– * 160,– * 90010020 30,– * 90010009 90010012 90010011 90010010 1,15/km 80/h 80/h 90/Night Only the journey will be charged. * Without spare parts and any possible repair costs incurred. 1) 1/2023 – 147
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