Stanley Main catalog Page 351
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STANLEY® AIR TOOLS WARRANTY POLICY STANLEY® is confident of the quality of its products and therefore offers an outstanding Warranty to users. The Warranty statement is in addition to and does not prejudice the contractual rights of professional users or the statutory rights of private non-professional users dealing as consumers. The Warranty we provide users with their product reminds them of their rights and complies with the requirements of the law on consumer guarantees. STANLEY® will repair, without charge, any defects due to defective materials or workmanship within 12 months from the date of purchase. • The Warranty does not cover part failure due to excessive wear and tear or tool misuse. • The Warranty does not apply where repairs have been attempted by unauthorized persons. Defective materials or workmanship STANLEY® applies very high quality standards to its suppliers and manufacturing operations, and 100% of all products are tested prior to leaving the factory. There are however, rare occasions where a product defect occurs. Where it can be verified to your satisfaction that a product defect was caused by either a) Incorrect assembly by the manufacturer or, b) Failure of the manufacturer to manufacture one or more product components to design specification limits then STANLEY’s Warranty provides for the repair of such a defect to the product at no charge to the user. What is not covered? The STANLEY® Warranty does not cover components that are subject to “Excessive Wear and Tear”. The term “Wear and Tear” refers to the number of hours that a product has been used and the environment it has been used in. The extent of Wear and Tear for any product will be determined by the Authorized Service Center. In addition to the “Wear and Tear” statement on our products, vanes, gaskets and O-rings, are not covered under Warranty, unless defective during manufacturing, to be determined by the Authorized Service Center Tool misuse Examples of tool misuse include: • Extreme impacts or drops • Ingestion of foreign objects, for example nails, screws, sand, liquids, etc. • Using the wrong tool for the application • Prolonged exposure to the environment • Lack of recommended service • Damages caused by poor maintenance of air compressor and air lines. Service attempted by unauthorized persons Under no circumstances during the Warranty period should a customer attempt to service their own tool. Any such attempt invalidates the Warranty for said tool. Warranty repairs should only be carried out through an Authorized STANLEY® Service Center. 349
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