Dörner & Helmer Catalog Wheels Castors Page 8
Commercial customer offer**Top sellers from Dörner & Helmer
S er v i ce Team Our competent and experienced team can answer any questions you may have regarding the Dörner + Helmer product range. Sales (office): This team will provide you with expert information about our products, clarify any questions about your order and anything else that is important to you. Sales (field service): Our key account managers and numerous trade representatives at home and abroad will work with you to develop powerful and efficient strategies to present and sell our product range. Merchandising: Our Merchandising team supports you to plan the modules in the store since area productivity is a key criterion for success, along with appearance and service-friendly presentation. Marketing: When it comes to new creative ideas, advertising copy, product photos and technical attributes, turn to the Marketing team for expert support. Process flows Digitised processes – such as EDI (Electronic Data Interchange), Document Management Systems and LFS (Warehouse Management System) – guarantee a fast and automated data exchange and process flow in terms of ordering and logistics on a digital level. Employees in specialist retailers or DIY stores hardly get a chance to realise that the stock of goods is depleted as our warehouse staff have already started picking the required goods and arranging delivery via our logistics partners. Our service to you: an exceptionally high delivery rate! 8
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The ToolTeam® Procurement Service
Are you looking for products that are shown in the catalogue but cannot be purchased directly online?Our procurement service will be pleased to make you a non-binding and individual offer.