HEWI Catalog Hardware Page 443
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Delivery conditions, material characteristics, care tips | General Information MINIMUM ORDER VALUE The minimum purchase order value amounts to EUR 150. For orders lower than EUR 150 we debit a surcharge of EUR 25. EXPRESS ORDERS The extra freight costs for express orders/ scheduled goods are at the expense of the invoice recipient. NEUTRAL DISPATCH A lump sum extra cost of EUR 15 is charged for dispatch of a delivery with a net goods value up to EUR 150.00 to a delivery address that differs from the order address. MAX. SURCHARGES The maximum total surcharge for small order + express order + neutral dispatch is EUR 40. LUMP SUM FREIGHT CHARGE We add a lump sum freight charge of EUR 4.50 for dispatch of a delivery up to EUR 250 net goods value. From EUR 250 net goods value the delivery is made carriage paid. POLYAMIDE AND CHROME PLATED SURFACES – MATERIAL CHARACTERISTICS AND CARE TIPS High gloss surfaces and brilliant colours characterize the HEWI products made of highquality polyamide. The non-porous surface is easy to clean. Polyamide is extremely robust. HEWI polyamide products are easy-care. Generally speaking, an occasional wipe with a damp cloth is enough. If, however, you feel you have to use detergents, you should take note of the following information. Only use detergents with a ph-rating of between 6 and 8. Detergents containing active substances such as phosphates, soap and tensides may be used. Detergents containing acids, alkalis, bleach or scouring agents may not be used. Nor should utensils with a scouring effect such as brushes etc. Usage of any detergent requires full compliance with the manufacturer’s instructions (concentration, soaking time etc.). STAINLESS STEEL – MATERIAL CHARACTERISTICS AND CARE TIPS Stainless steel has a non-porous and therefore particularly hygienic surface. Minimal maintenance requirements sufficient to prevent dirt, bacteria or microorganisms accumulate on the surface. The material is extremely robust and resistant to scratches. Due to their smooth surface and high resistance to detergents and disinfectants, components made of noncorroding stainless steel are particularly easy to clean. An occasional wipe-down with warm water and a standard detergent is generally sufficient. Detergents with iron, acid or chlorine content are not suitable for cleaning purposes, as they allow foreign or ambient rust to form on the surface of the stainless steel. Scouring aids or detergents containing a scouring additive should also be avoided. It should also be noted that HEWI product surface finishes can be attacked and damaged. MORE INFORMATION ABOUT CLEANING HEWI PRODUCTS Our warranty does not cover damage occurring as a result of incorrect handling. Ask our order centre to send you a detailed list of approved detergents. Please contact HEWI Tel. +49 5691 82-0, if any questions are left. HEWI Hardware | 441 General Information DELIVERY PERIODS The delivery periods (LZ) named in our order confirmations are given in workdays and cover the time from the receipt of the order until dispatch. The delivery periods given relate to standard commercial delivery quantities.
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